AUTHENTIC PRODUCTS

We do not support fakes. Most of our items are brand new, as listed and described, unless otherwise stated. Brand names listed with us are licensed as such. As some of our items are from other countries, it is not uncommon that the item may be manufactured elsewhere or offer certain designs or styles available for purchase in one country and which are not available for purchase in another country. This has however, nothing to do with authenticity of an original authentic product.

Should you wish to question authenticity of any item purchased with us that we list as a Brand name, you may provide us with a corporate letter signed by an authorized officer of the company in question, along with full details of the product in question, complete contact information, clearly stating the item is not an authentic product of their company. Forward this to our mailing address along with the original item purchased from us completely originally intact and wholly in unused condition with postage paid to include a short handwritten note stating: purchase date, item not authentic, your signature, mailing address, telephone number and date.

We will present all information you forwarded as well as our purchase receipt immediately to our local representative of the company in question. At this time, we will immediately issue you a full refund of your purchase as well as all postage paid. This simply indicates that we stand 100% behind each product we list and ensures our customers that we do not support fakes.

EXPIRY ITEMS

Items with expiry dates are guaranteed fresh stock. Although our Candy, Gum and Chocolates available are fresh stock, please be advised that there is a possibility they may melt in transit during warm weather. Although many shipments have arrived without incident, there is certainly a chance that melting may happen should the package remain in the delivery truck or in your mailbox during warm weather. We are unable to be held responsible should this occur and do thank you for your understanding.